Installation
Include the Windows version, organization, and any installer message when requesting help.
Ask about installation
Get BIMASUPPORT
Prepare the environment before the first session.
Early-access support covers installation, supported sensor connection, camera permissions, local storage selection, and capture workflow questions.
Sensors
Include the controller identifier, firmware version if known, and the connection status shown in BIMA.
Ask about sensorsData storage
Institutional teams should define approved storage, access, retention, backup, and deletion procedures before capture.
Discuss storage planningBIMA EARLY ACCESS